FAQs

WHAT IS PLASTICK CRACK?

Plastick Crack is a Canadian online shop carrying a curated selection of designer toys, collectibles, and music on vinyl. Our aim is to provide Canadians access to an awesome collection of that Plastick goodness!

Where is plastick crack located?

Plastick Crack operates out of Mississauga, Ontario.

DO YOU OFFER LOCAL PICKUP?

At this time, we do not have a local pick up option.

HOW MUCH IS SHIPPING TO MY ADDRESS?

For Canadian customers, we offer a flat-rate shipping fee of $12. USA & International shipping rates are calculated at checkout. Add items to your cart, input your information at checkout, and voila, your shipping rates have been calculated!  

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Please allow 24-48 hours processing time from when the order has been placed. Orders are shipped daily with the exception of Saturdays.

HOW LONG WILL IT TAKE ITEMS TO ARRIVE?

Depending on where you are located, most orders will arrive between 2-14 days after order processing (not accounting for carrier delays). All shipped orders will be assigned a tracking number which can be used to track the status of your delivery. Please note that international orders can take up to 30 days to be delivered (not accounting for carrier delays).  

ARE ALL ITEMS AUTHENTIC?

All of our products are sourced directly from the manufacturer or their authorized dealer ensuring that all products are 100% authentic.

Are all items in mint condition?

Our products are brand new unless otherwise stated, however they are not graded and cannot be guaranteed to be in mint condition as per our distributors. Though minor variations may occur, we will never send you an item that has been bent, creased, or otherwise damaged. 

CAN I CANCEL My Order?

Unfortunately, once you complete checkout, the order cannot be cancelled. 

DO YOU ACCEPT RETURNS?

All sales are final. However, if the order is incorrect or arrived damaged, please contact us as soon as possible and we will make things right!